Privacy Policy

psquared GmbH ("we", "us", "our", "SimpleAI") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect any information that you provide when you use our service.

We act as both a data controller and a data processor, depending on the specific context and use of the data:

• As a controller for our users' account information
• As a processor for data our users process through our AI agents

This policy applies to all services offered by SimpleAI, including our website, AI platform, and related tools.

2.1. Information You Provide

• Account information (name, email, business details)
• Payment information (processed securely through Stripe)
• Content and data you input into our services
• Communication preferences and settings

2.2. Automatically Collected Information

• Usage data and interaction with our services
• Device and browser information
• IP addresses and approximate location (country/region)
• Performance and error data

2.3. Integration Data

When you use our integrations, we may collect data from:

• Gmail/Google Drive (with your explicit permission)
• Other third-party services you connect

3.1. Service Provision

• Operating and maintaining our services
• Processing your requests and transactions
• Managing your account and subscriptions
• Providing customer support

3.2. Service Improvement

• Analyzing service usage and performance
• Testing and developing new features
• Improving AI model performance
• Detecting and preventing technical issues

3.3. Communication

• Sending service updates and notifications
• Responding to your inquiries
• Providing technical support

4.1. Data Storage

We store your data on secure servers in the European Union, using:

• Supabase for database and authentication
• Heroku for application hosting
• Industry-standard encryption measures

4.2. Third-Party Processing

We use trusted third-party services for specific functions:

• OpenAI API for AI processing
• Stripe for payment processing
• Gmail/Drive APIs for integrations

4.3. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request data deletion at any time through your account settings or by contacting us.

5.1. Security Measures

• Encryption of data in transit and at rest
• Regular security audits and monitoring
• Access controls and authentication
• Secure development practices

5.2. Employee Access

Employee access to customer data is:

• Limited to necessary personnel
• Subject to confidentiality agreements
• Monitored and logged

6.1. Essential Cookies

We use essential cookies for:

• Authentication and session management
• Security measures
• Basic service functionality

6.2. Analytics

With your consent, we may use analytics cookies to:

• Understand service usage patterns
• Improve user experience
• Detect and debug issues

Under GDPR and other applicable laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request data deletion
• Object to data processing
• Request data portability
• Withdraw consent

To exercise these rights, you can:

• Use the relevant features in your account settings
• Contact us at the email address provided below

We primarily process data within the European Union. However, some data may be transferred to:

• OpenAI (United States) for AI processing
• Stripe (United States) for payment processing

All international transfers are protected by:

• Standard Contractual Clauses
• EU-US Data Privacy Framework
• Additional security measures

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new policy on our website
• Sending an email notification
• Displaying a notice in your account

Your continued use of our services after such changes constitutes acceptance of the updated policy.

For any questions about this Privacy Policy or our data practices, please contact us at:

For data protection specific inquiries:

Email: privacy@psquared.dev